Salmon upgrades payments backbone to support growing customer base

Manila, 18 August 2025 — Salmon Group Ltd today announced the completion of its proprietary in-house payment orchestration platform, which now powers transactions across its lending and savings products. The platform delivers 99.9% uptime and a 99% success rate on QR Ph payments, reflected in Salmon's 4.8 rating in both the App Store, with 15,000+ ratings, and Google Play, with 56,000+ ratings.

The infrastructure supports all transactions across Salmon — including loan repayments, deposits, and fund transfers — connecting to a wide network of local banks, e-wallets, and payment providers.

Unlike a standard payment gateway, the platform uses real-time routing, automatic fallbacks, and retries to maintain transaction reliability during network issues or downtime. It detects downtime or errors and switches instantly to alternative providers without any action from the customer, so payments "just work" with no need to retry or wait for resolution.

"In financial services, reliability is everything," said Raffy Montemayor, Co-founder of Salmon. "We've invested in building a platform that ensures payments are fast, secure, and seamless, whether they happen in-app or at a partner store. Our goal is simple: customers should never have to think twice about whether a payment will go through."

The platform's auto-debit capability is paired with advance reminders and multiple payment attempts, reducing missed payments while keeping customers informed at every step.

As one of the early adopters of QR Ph in the Philippines, Salmon offers both scan-to-pay and generate-QR options in-app, supporting the Bangko Sentral ng Pilipinas' push for nationwide payment digitalization and driving repeat usage among customers.

To protect transactions, the system includes duplicate charge prevention, timeout handling, and ISO 20022-certified payment rails, which support data quality and reliability across channels.

Customers can pay through the Salmon app or via external partners such as e-wallets, banks, kiosks, and over-the-counter locations. Payments are reconciled automatically to the correct account.

Owning its payment infrastructure lets Salmon continuously optimize for customer experience and operational efficiency, Montemayor said, calling it part of how the company aims to scale responsibly while keeping trust at the center of its business.

The in-house platform enables faster, safer payments today and lays the groundwork for future product innovation, supporting Salmon's mission to provide inclusive, transparent, and reliable financial tools for the Philippines' emerging middle class.

About Salmon
Salmon Group Ltd operates a BSP-regulated bank, the Rural Bank of Sta. Rosa (Laguna), Inc., and a SEC-licensed financing company, Sunprime Finance Inc., in the Philippines. Salmon is on a mission to build the best credit-led, technology-centric bank in Southeast Asia, with the Philippines as its first market. Founded in July 2022 by banking and technology veterans Pavel Fedorov, George Chesakov, and Raffy Montemayor, Salmon uses AI-enabled technology and a proprietary credit engine to offer consumer credit, providing differentiated simplicity, quality of service, and convenience to its customers.

Salmon's mobile application is rated 4.8 in the App Store and Google Play — one of the highest ratings for a financial services app in the Philippines. Among Salmon customers, 92% recommend its services to their friends and family.

In 2024, Salmon's BSP-regulated bank, on the back of the strength of its consumer loan portfolio, launched a Salmon Time Deposit, which at 8.88% offers one of the most appealing time deposit rates across the Philippines.